Shipping policy
Shipping Policy
At Gadget Galaxy PK, we aim to deliver your favorite computer accessories and technology products safely and conveniently to your doorstep. We offer delivery across Pakistan, subject to courier service availability.
1. Order Processing
Orders are processed after confirmation. We may contact you by phone or WhatsApp to verify your order and delivery details. Processing times may vary depending on product availability and order volume.
2. Shipping and Delivery Time
We aim to dispatch confirmed orders as soon as possible. Delivery typically takes 2–5 business days, depending on your location, courier service, and other circumstances. Remote areas may require additional time.
3. Delivery Charges
Free Nationwide Delivery is available on eligible orders, as advertised on our website or at checkout. If any additional shipping charges apply, they will be communicated before your order is confirmed.
4. Cash on Delivery (COD)
We offer Cash on Delivery on eligible orders across Pakistan. Customers are requested to provide a valid phone number and complete delivery address to help ensure successful delivery.
5. Parcel Checking
Where available, customers may be allowed to check the parcel before accepting delivery, subject to the courier's rules and our confirmation. Please confirm the applicable checking option with our team before opening the parcel.
6. Order Tracking
If tracking information is available, we will share the tracking details through SMS, WhatsApp, or another available communication channel after dispatch.
7. Delivery Delays
Although we aim to deliver orders within the estimated timeframe, delays may occur due to courier operations, weather conditions, public holidays, incorrect addresses, or other circumstances beyond our control.
8. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery information and remaining reachable by phone. Additional charges or order cancellation may apply if a parcel cannot be delivered due to incorrect information or repeated failed delivery attempts, where applicable.
9. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us promptly with your order number and clear photos or a video of the issue. Eligible claims will be handled according to our Return and Refund Policy.
10. Contact Us
For shipping updates or delivery assistance, contact us:
Store Name: Gadget Galaxy PK
Website: https://www.gadgetgalaxy.pk
Phone/WhatsApp: 0339-2188683
Delivery Coverage: Nationwide, Pakistan
Thank you for shopping with Gadget Galaxy PK. We appreciate your trust and look forward to serving you.